Terms of service

OVERVIEW
This website is operated by VitaCani (“we”, “us”, “our”). By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced here or available by hyperlink.

Please read these Terms carefully before accessing or using our website. If you do not agree to all terms and conditions, you may not access the website or use any Services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction, or that you are the age of majority and you have given consent for any of your minor dependents to use this site.

You may not use our products or Services for any illegal or unauthorized purpose, and you may not violate any applicable laws (including copyright laws). You must not transmit viruses, malware, or any code of a destructive nature. A breach of these Terms may result in immediate termination of your access to the Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time.

You understand that content you submit (excluding payment information) may be transferred unencrypted over various networks and may be adapted to technical requirements. Payment information is encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is not accurate, complete, or current. Content is provided for general information and should not be relied upon as the sole basis for decisions. Any reliance is at your own risk.

We may modify site content at any time, but we do not have an obligation to update it.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We may modify or discontinue the Service (or any part of it) at any time without notice. We are not liable for any modification, price change, suspension, or discontinuance.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or Services may be available exclusively online and may have limited quantities.

Returns, refunds, and exchanges are governed by our Refund Policy.

We make reasonable efforts to display product images and colors accurately, but we cannot guarantee your device displays them perfectly.

We reserve the right to limit sales to any person, region, or jurisdiction, and to limit quantities offered. We may discontinue any product at any time. Any offer is void where prohibited.

We do not guarantee that the quality of any products, Services, information, or other material will meet your expectations, or that errors will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, per household, or per order. If we change or cancel an order, we may attempt to notify you using the email, billing address, or phone number provided.

You agree to provide current, complete, and accurate purchase and account information, and to promptly update your details (including email address and payment details) so we can complete transactions and contact you as needed.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available” without warranties, representations, or conditions. We are not liable for issues arising from your use of optional third-party tools.

SECTION 8 – THIRD-PARTY LINKS

Third-party links may direct you to websites not affiliated with us. We are not responsible for the content, accuracy, or practices of third-party sites. Please review third-party policies before engaging in transactions with them.

SECTION 9 – USER COMMENTS, FEEDBACK, AND SUBMISSIONS

If you send us ideas, suggestions, proposals, plans, or other materials (collectively, “comments”), you agree we may use them without restriction, including editing, copying, publishing, distributing, and translating, unless prohibited by law.

We may (but are not obligated to) monitor, edit, or remove content we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms.

You are solely responsible for your comments and their accuracy.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be errors or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, and availability. We reserve the right to correct errors and to change or update information or cancel orders if information is inaccurate, at any time without prior notice (including after an order is submitted).

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content for unlawful purposes, to violate laws or regulations, to infringe intellectual property rights, to harass or discriminate, to submit false information, to transmit malicious code, to scrape or spam, or to interfere with security features.

We reserve the right to terminate your use of the Service for violating prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free.

The Service and all products and Services delivered through the Service are provided “as is” and “as available,” except as expressly stated by us, without warranties of any kind (express or implied), including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

To the maximum extent permitted by law, VitaCani and our directors, officers, employees, affiliates, agents, contractors, suppliers, and service providers are not liable for any direct, indirect, incidental, punitive, special, or consequential damages, including lost profits, lost revenue, lost savings, loss of data, or replacement costs arising from your use of the Service or products purchased through the Service.

Where certain jurisdictions do not allow limitations of liability, our liability will be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless VitaCani and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand (including reasonable legal fees) arising from your breach of these Terms or your violation of any law or the rights of a third party.

SECTION 15 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforceable to the fullest extent permitted, and the unenforceable portion will be deemed severed without affecting the validity of remaining provisions.

SECTION 16 – TERMINATION

These Terms are effective unless terminated by you or us. You may terminate by discontinuing use of our Services. We may terminate or suspend access at any time if we suspect a breach of these Terms, and you remain liable for amounts due up to the termination date.

SECTION 17 – ENTIRE AGREEMENT

These Terms and any policies posted on this site constitute the entire agreement between you and us and govern your use of the Service, superseding prior agreements and communications. Any ambiguities will not be construed against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal and state or territorial courts in the jurisdiction where VitaCani is headquartered. You and VitaCani consent to venue and personal jurisdiction in such courts.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms at any time on this page. We may update or replace any part of these Terms by posting updates to our website. Your continued use of the site after changes are posted constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to: support@vitacani.com